30-Day Money-Back Guarantee
At TREW, we stand by the quality and effectiveness of our products. We want you to be completely satisfied with your purchase, and we're confident that you'll love it. However, we understand that sometimes a product may not meet your expectations.
That's why we offer a 30-day money-back guarantee on all our products. If, for any reason, you're not satisfied with your purchase, you can request a refund within 30 days of receiving your order.
How to Request a Refund:
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Contact Our Customer Support: Please reach out to our friendly customer support team by email at hello@trew.fr to let us know that you'd like to request a refund. Our team will guide you through the process and provide you with a return authorization.
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Return the Product: Once you've received authorization, please securely package the product you wish to return. Make sure it's in its original condition, including all packaging materials and accessories. Affix the provided return label to the package.
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Shipping: You are responsible for the return shipping costs, and we recommend using a shipping method that provides tracking to ensure the safe return of the product. Please send the package to :
TREW cosmetic
Cap entreprises 2
Rue de la croix denis
22950 Trégueux
France -
Refund Processing: Once we receive your returned product, our team will inspect it to ensure it meets the return criteria. If everything is in order, we'll process your refund.
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Refund Confirmation: You will receive confirmation of your refund via the same payment method you used for the original purchase.
Please note that this 30-day money-back guarantee applies to all our products, giving you peace of mind when you shop with us. We believe in the quality of our offerings, and we're here to assist you with any questions or concerns you may have.
Your satisfaction is our top priority, and we're committed to delivering the best products and customer service. We look forward to helping you make your experience with TREW exceptional.